Privacy policy

Privacy Policy

This privacy policy sets out how HopScotch Children’s Charity uses and protects any information that you give us when you use this website or contact us and how we process and store your personal information in general.  HopScotch Children’s Charity is committed to ensuring that your privacy is protected.  

Should we ask you to provide certain information by which you can be identified when using this website or when providing information to us to allow your child to attend a HopScotch break at Ardvullin, then you can be assured that it will only be used in accordance with this privacy statement.

HopScotch Children’s Charity may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 20 May 2018.

If you have given us your consent to receive communications by email, have been or will be a funder of ours – or you have previously asked us for information, we may send you newsletters or funding information by email.  However, every newsletter or information email message we send you, we will give you the opportunity to unsubscribe from our mailings altogether.

Who is HopScotch Children’s Charity?

HopScotch is a long-established charity providing free and truly memorable respite breaks for disadvantaged children aged 7-11 years living in Scotland. Ardvullin, HopScotch’s Centre is situated in Ardgour and 350 children per year experience a fun, educational and inspiring break where they can fulfil their potential. HopScotch’s annual programme runs from March to November.

We provide children with a week full of wonderful experiences, ensuring they are fully supported to make the most of their holiday. We believe that good childhood memories last a lifetime, and it is our goal to help every child return home with lots of amazing memories to build upon.

What do we collect and what do we need your personal data for?

 

Category 1 – Children’s Information

We may collect the following information

  • name
  • contact information, parent/guardian contact information
  • date of birth
  • demographic information such as postcode
  • ability/consent to take part on activities
  • permission for photographs
  • ethic background

We require this information to understand the child’s needs and provide a Hopscotch break, and for the following reasons:

  • In the event of an emergency/accident
  • Plan the activities provided during the break.
  • To give supporters statistical information.
  • Internal record keeping if the child has previously been on a HopScotch break.
  • We may use the information to improve our services

We may use the information to customise the website

 

Category 2 - User Organisation

 

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests 

We require this information to provide a Hopscotch break, and for the following reasons:

  • In the event of an emergency/accident
  • To give supporters statistical information.
  • We may use the information to improve our services

We may use the information to customise the website

 

Category 3 – Supporters

 

We may collect the following information:

  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests 

We require this information for fundraising purposes and provide feedback.

We may use the information to customise the website

 

Applies to All

 

We will only do the following with your permission: 

  • Periodically send our newsletter and email about events or other information which we think you may find interesting using the email address which you have provided in the areas you have signed up for.

We will not:

  • We will not sell, distribute or lease your personal information to third parties: we will not use your personal information to send you promotional information about third parties.
  • We won’t contact you without your permission. 

Why do we do this?

  • We want to keep you in touch with the work of HopScotch Children’s Charity. We aim to tailor the information you are interested in.
  • We want to keep our supporters up to date by post, email, text, and/or telephone.
  • We want to let our supporters know about ways they can help us achieve our vision of giving children memories to last a lifetime.

What are your personal information rights?

 You have the rights to the following:

  • Subject Access Request: You may request details of personal information which we hold about you under the Data Protection Act and a small fee will be payable.  If you would like a copy of the information held on you please write to: HopScotch Children’s Charity, 42 Silverknowes Road, Edinburgh, EH4 5LF.
  • Data Portability: You can ask us to provide your personal information about you that we have which you had provided to us in a simple, easily readable way. You may ask us to transmit it directly to another controller if it is technically feasible.
  • Correction: If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect. We will endeavour to get back to you within 72 hours.
  • Deletion: Individuals have the right to have personal data erased or deleted, known as the ‘right to be forgotten’, without undue delay. You can ask us to delete (erase) any personal information for which you later withdraw your consent to processing – or when it is no longer needed for purpose it was originally collected – without undue delay. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or e-mailing info@hopscotch-charity.org.
  • Processing Restrictions: You can request the restriction or suppression of your personal data although it is not an absolute right and only applies in certain circumstances. While we process your request, we are permitted to store your personal data but not use it. You can make this request verbally or in writing. You can ask us to temporarily restrict our processing of your personal information if:
  1. you contest the accuracy of your personal information;
  2. you prefer we restrict its use rather than erase it;
  3. you need it to be preserved to establish, exercise, or defend a legal claim;
  4. whilst you are verifying whether we have overriding legitimate grounds to use it.

 You have the right to be informed before we lift the processing restriction.

  • Complaints: Our aim is to respond to any complaint around privacy matters you may have within 30 days of receipt of your correspondence.  You also have the right to lodge a complaint with the UK Information Commissioner’s Office online.

You always have the right to object to receiving direct marketing from us even if we believe that we have a legitimate interest to communicate with you in this way.

 

What about photography?

We regularly take photographs and videos for promotional purposes.  Photographs and film of children taken during their visit to Ardvullin may be used in future publicity, including printed material and websites. If you do not want your child to appear in these, you must let us know in advance of arrival to Ardvullin on our Child Application Form. We will make sure group leaders and children are aware that photos/filming is happening and in the context the photo or video will be used.  We endeavour to take photos of children on a password-protected iPhone. Images are transferred from the camera/phone to a secure location and deleted from the memory card as soon as is practical.

What about sensitive information?

We will not keep your sensitive data for longer than necessary.

What do you use cookies for?

 

Please see our Cookies Policy

 

Links to External Websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

 

Cookies Policy

What are Cookies?
Cookies are text files containing small amounts of information, often including a unique identifier, which are downloaded to your computer when you visit a website - if your browser preferences allow it. Cookies are then accessed by the originating website on each subsequent visit. Cookies are useful because they allow a website to recognise a user’s computer.

How are cookies used on our website?
The cookies we use are there to allow you to perform the services you require and to assist us in providing a better website for our users. We do not use cookies to store information that identifies you as an individual. Details on cookies used are provided below. We encourage you to accept the cookies we serve. However, if you wish to restrict or block the cookies which are set by our or any other website, you can do this through your browser settings. Please see the ‘How to control and delete cookies’ section for more information.

Google Analytics
We use Google Analytics cookies to hold information about your visit to our site. This helps us better identify the use and popularity of our services and how successfully the website is functioning. If you do not wish us to do this, you can opt out of the Analytics service by installing an add-on for your browser. This can be found at http://tools.google.com/dlpage/gaoptout. Alternatively you can delete/restrict the cookies as for any other cookie - see ‘How to control and delete cookies’ for more information.

Types of cookies
Session cookies are created temporarily when a user visits a website. Once the user leaves the site/closes the browser, the session cookie is deleted.  A persistent cookie file remains on the user’s computer and is re-activated when the user visits the website that created that particular cookie. These cookies expire after a certain period (set in the file), or can be removed manually.

Classification of cookies
The cookies on this website have additionally been categorised based on the categories found in the International Chamber of Commerce (ICC) UK Cookie Guide:

 

Category

Description

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website.

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identify a visitor. All information these cookies collect is aggregated and therefore anonymous.

Functionality cookies

These cookies allow the website to remember choices you make [such as your username, language or the region you are in] and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages you can customise. They may also be used to provide services you have asked for such as watching videos or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Targeting/advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests. They are also used to limit the number of time you see an advertisement as well as help measure the effectiveness of the advertising campaign.

 

Cookies used on our website

Cookie Name

Cookie Description

Cookie Classification

Cookie Behaviour

PHPSESSID

This cookie is part of the scripting language that runs our site, and allows information to be passed between pages as you navigate through the site. For instance, should you use the online booking enquiry form, if you need to go back and correct any information on the form, this cookie helps by ensuring you don't have to type in all the information again. This cookie does not store any personally identifiable information and is deleted when you close your browser.

Strictly necessary cookie

Session cookie - disappears when the user closes the browser.

_utma

Google Analytics.
Used by Google Analytics to track user count of visits to a site, when a first visit was, and a last visit.

Performance cookie

Persistent cookie, lasts for 2 years

_utmb

Google Analytics.
Used by Google Analytics to track exactly when a user visits a site.

Performance cookie

Persistent cookie, lasts for 30 minutes

_utmc

Google Analytics. Used by Google Analytics to track exactly when a user leaves a site.

Performance cookie

Session cookie - disappears when the user closes the browser.

_utmz

Google Analytics.
Used by Google Analytics to track how a user got to this site (where from), what link was used, what part of the world.

Performance cookie

Persistent, lasts for 6 months.

Cookieconfirmed

We ask a question about if you’re happy for us to use cookies on our site.  This cookie stores your answer to that question so that we don’t have to keep asking you it every time you visit.

Strictly necessary cookie

Persistent, lasts for 90 days.

 

How to control and delete cookies
You can manage cookie usage through your browser settings. The help function in your preferred browser should provide you with the correct information. Some browsers provide helpful cookie guides:

Alternatively, http://www.allaboutcookies.org provides advice on how to do this, and further information on cookies and how to manage them.


N.B. In the case of some mobile devices, it may be necessary to consult the device’s instruction manual to manage cookies effectively.

Need more information?
If you have any questions or comments about our cookie policy, please contact us by emailing info@hopscotch.co.uk