HopScotch Children’s Charity is committed to maintaining a high standard of openness and transparency. We actively share timely, relevant, and clear information regarding our charity and its activities, and we ensure that all requests for information are addressed.
Our comprehensive website and publicly accessible reports enable supporters, donors, and partner organisations to access pertinent information. We aspire for all individuals interested in our initiatives to be engaged and informed participants. Nonetheless, in responding to information requests, we may need to consider the time and financial resources required to fulfill such requests.
Additionally, there may be instances where it is necessary to withhold certain information to protect the safety and confidentiality of our personnel, partners, and the communities we serve. Nevertheless, we are committed to providing explanations when we are unable to share specific information.
Our Commitment to Transparency
We are dedicated to transparency by proactively sharing information and responding to enquiries. Our website serves as a comprehensive resource, and we ensure that our newsletters, including the Annual Report, are readily accessible. We strive to present information in languages, formats, and media that are easily understood by children and their communities, as well as our supporters, donors, partners, staff, and volunteers. While we prioritise transparency, we must acknowledge the time and financial considerations associated with meeting this commitment, especially as we focus on delivering our annual respite programme. We also take into account circumstances in which disclosing information may compromise safety or confidentiality. We will provide clear explanations whenever it becomes necessary to refrain from sharing specific details.
Accountability and Transparency Reporting
Our Annual Impact Report provides essential information about our activities to all interested parties, including supporters, partners, and the communities we engage with. This report holds us accountable for our commitments and facilitates an examination of the steps required to enhance our transparency and accountability as a charity. In sharing this information, we aim to: - Demonstrate accountability and transparency to the children and communities that benefit from our programme. - Hold ourselves accountable to those who contribute to the success of HopScotch Children’s Charity, particularly supporters, donors, staff, volunteers, and partners. - Clearly communicate our progress concerning commitments in areas such as child safety, advocacy and campaigning, donation acceptance, supporter care, environmental impact, and organisational governance.
Child Safeguarding Policy
We are firmly committed to ensuring that children's experiences during our programme are positive, supportive, and devoid of any form of exploitation or abuse. Individuals representing our charity are required to declare that they have read, understood, and will adhere to our child safeguarding policy at all times, both in their personal and professional conduct. Our Child Safeguarding Policy articulates our zero-tolerance approach to the exploitation and abuse of children.
Financial Transparency
We are committed to providing transparency regarding the expenditure of our income. Further information regarding the allocation of contributions is available.
Information Requests and Feedback Mechanisms
We pledge to provide prompt and accurate responses to all inquiries concerning our work. Interested parties may contact us through the following means:
- Telephone: 0131-336-5554, Monday to Friday, between 9:00 AM and 5:00 PM. –
Email: info@hopscotch-charity.org. –
Postal Address: HopScotch Children’s Charity, 34 South Gyle Crescent, Edinburgh, EH12 9EB.
We typically respond within five working days, either by providing the requested information or by explaining the reasons for any inability to fulfill such requests. In certain cases, responses may take up to 30 working days. We also reserve the right to inquire about the purpose of the information request. For any feedback or inquiries regarding our accountability and transparency, please contact us at info@hopscotch-charity.org.
Encouragement of Feedback
We welcome all feedback and inquiries. Should you have any comments, questions, or concerns, please reach out to us via telephone at 0131-336-5554 or via email at info@hopscotch-charity.org.